Total Quality Management (TQM)

Total Quality Management (TQM)

This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. This book gives an exploratory overview of the contributions of certain national and international organizations that operate in Africa towards an effective delivery of products and services.

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Publisher University Press of America
Release Date
ISBN 0761847065
Pages 224 pages
Rating 4/5 (69 users)

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This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. This book gives an ex
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Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Ma
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Quality is a customer issue. It arises because customers require products and services, which not only meet their performance requirements but are satisfac tory
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This basic, comprehensive overview of total quality management (TQM) is designed to bridge the gap between engineering and management texts. Written in plain la
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Finding ways to improve margins can be the difference between organizations that thrive and those that simply survive during times of economic uncertainty. Desc